Terms and Conditions
TERMS & CONDITIONS OF TRADE SALES
GOODS & SERVICES TAX (GST)
All prices are exclusive of Goods and Services Tax (GST). GST is charged on all Tax Invoices unless the customer has correctly provided an exemption declaration.
All prices are subject to change without notice, however adequate notice is normally given prior to the commencement of new price lists.
DELIVERIES / POSSESSION OF THE GOODS
All orders of a value above our minimum trade order as shown on our current price list (excluding GST and freight) will be delivered free into store in Australian capital city metropolitan areas. Elsewhere, possession of the goods shall pass to the customer at the time the goods are loaded on to the vehicle which is to effect carriage of the goods from our premises and the goods shall thereafter be at the customers risk.
If we make a delivery in consideration of our freight and insurance charge we shall, unless otherwise directed by the customer, dispatch and deliver the goods to the customer or as the customer may direct and shall insure the goods whilst in transit against such risks as we consider appropriate. The charge for transportation and associated insurance is solely to the customers account and is payable by the customer to Zions Pty Limited with payment for the goods. The customer may arrange for such transportation and insurance at its own expense without recourse to us by giving advance notice to Zions Pty Limited, in which event our freight and insurance charge will not apply.
Settlement terms for approved credit customers are 30 days strictly net. We reserve the right to withdraw credit facilities and demand return of goods in the event of breach of our settlement terms.
TITLE TO THE GOODS
Property in the goods shall not pass to the buyer until the buyer has discharged all outstanding indebtedness to Zions Pty Limited whatsoever.
DAMAGE OR NON DELIVERY
In the case of damaged or short delivery of goods, the customer must make a claim in writing or contact Zions Pty Limited, within seven (7) days of receipt of goods or invoice date. A claim made after 7 days may be refused.
RETURN OF THE GOODS
We will not accept any returned goods without prior approval. A 10% handling and restocking charge will be made on all returns (our errors and omissions excepted). Return of goods for credit will only be accepted within ten (10) days of delivery (our errors excepted). All returns must be made to Zions Pty Limited at no cost to us (our errors excepted) and the onus of proof of return remains with the customer.
CREDIT / ADJUSTMENT CLAIMS
All credit/adjustment claims other than for damage or short delivery, must be made in writing within ten (10) days of delivery (our errors excepted). Documentary evidence in support of the claim must be provided and the onus of proof remains with the customer.